ServiceNow is a software platform that supports ITSM (IT Service Management) & helps in automating ITBM (IT Business Management). ServiceNow is a cloud-based platform designed based on ITIL guidelines.
It focuses on service-orientation toward the processes, activities & tasks. It uses machine learning to leverage data and workflows to help modern enterprise becomes faster and scalable.
Advantages of ServiceNow
- All stakeholders can make changes to the same platform & provides an Omni-channel experience across systems
- Replace unstructured work patterns with smart workflows
- Lower cost of Infrastructure
- Increase in staff productivity
- Minimizing risk
Our ServiceNow offerings
- IT Transformation
- ITOM - IT Operations Management
- System Integration
- Development of platforms
- Business case assessment
- Enterprise Management